Forum > Tuber's secrets > thread

To access the Help and Support website directly with your player session, click on the link "Support" at the bottom side of Hammerfest website.

You can also go to support.motion-twin.com . By accessing to the website that way, you'll have to select the game website (Hammerfest) and enter your account data of Hammerfest to be able to write a message.

On this website you can:

Consult the most frequently asked questions about the game

Consult the most frequently asked questions about account security, multiaccounts, etc..

Consult the most frequently asked questions about payment means, payment problems, bank card ceilings, etc.

Contact Rentabiliweb when you have a problem with a code obtained by Phone or SMS

Contact the team when you have a problem with a payment by bank card

Participate in opened discussions about bugs. See its status, official replies, etc.

Be informed of current alerts about server problems, prolonged maintenances, etc.

Follow by email the activity of an interesting subject in process

This website replaces the old email contact "contact@hfest.net".

If you want to contact the team, please use this help website. Thank you!

Regards,

--- Ayame